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EH DESIGNSolutions

Industries

Travel & Service Offices

Bookings, supplier settlements and customer records for travel and ticketing offices.

Operational software for travel agencies and service bureaus managing reservations, supplier accounts, customer payments and document-heavy transactions.

Industry challenges

Supplier reconciliation load

Multiple carriers and vendors require manual matching of invoices and customer receipts.

Change and cancellation chaos

Amendments are tracked in notes instead of structured booking history.

Cash desk pressure

Front-desk staff need fast access to balances and payment status under time pressure.

Operational workflows

  • Customer inquiry and quotation
  • Booking confirmation and ticketing
  • Supplier invoice matching
  • Changes, refunds and penalties
  • Customer collection and receipt issuance

Suitable software capabilities

Booking and account records

Customer trips linked to payments, documents and supplier references.

Supplier payable tracking

Open balances and settlement status by vendor.

Front-desk workflows

Fast capture optimized for counter operations.

Relevant modules

  • Customer registry
  • Booking and service records
  • Supplier accounts
  • Payments and receipts
  • Document attachments
  • Daily operational reports

Possible automation

  • Payment due reminders for open bookings
  • Alerts on unmatched supplier invoices
  • End-of-day cash desk summaries

Reporting needs

  • Sales by service type
  • Supplier balance snapshots
  • Outstanding customer collections
  • Change and refund activity

Related work

EH Travel & Services ERP — Travel and Service Office ERPUnder Development
Travel and Service Office ERPWebActive development

EH Travel & Services ERP

Travel and service-office workflows for visas, passports, service orders, payments, expenses and reporting. Active development.

  • Visa and passport service orders
  • Payment and expense tracking
  • Operational status visibility

Technology: Laravel · PHP · MySQL · Blade

Ready to discuss a project?

Tell us about your workflow, current tools and what you want to change. We reply with clarifying questions, a practical approach and a clear next step — no obligation.

What happens next

  1. 1You send a short brief through the contact form
  2. 2We review it and reply with clarifying questions
  3. 3We meet to agree scope and a practical first phase